General terms and conditions of business

  1. The relationships with our customers are subject to the following general conditions. From our conditions deviating not binding on us, we contradict these conditions explicitly. Deviations from our conditions must be in writing.
  2. Our offers are non-binding, orders are binding only by our order confirmation or by delivery.
  3. Our prices are in per piece, plus VAT, payable upon delivery. In case of default we charge 1% interest.
  4. 10% excess or short delivery in printed products are allowed, as are small deviations in size, material or color pp., which do not constitute substantial amendment of the ordered. Interim improvements coming to the customer benefit at no extra cost.
  5. Force majeure, but also not responsible supply difficulties entitle us to withdraw or to the delivery adjustment. The customer has no claims in this case.
  6. The delivery time is usually 4 to 8 weeks after order confirmation, it is subject to change. The customer sets us then in default, we have a cure period of 4 weeks. Delivery is from stock at the risk and expense of the purchaser. The packaging is thereby charged at cost price.
  7. Wrong delivery, incomplete and defective delivery must be notified within 8 days of receipt of goods in writing, description of the complaint at the latest. Error desired Werbetext are objectionable at the latest within 8 days after receipt of order confirmation. On expiry of these time limits complaints are excluded. In a timely notice of complaints, we reserve at our discretion replacement. Repair and completion before this several times.
  8. Each claim for damages of the customer, for whatever legal reason whatsoever, our liability is limited to the delivery value, we shall be liable in any case only if gross negligence (intent or gross negligence) of our people.
  9. The delivered goods remain our property until full payment. The customer shall store until then for us.
  10. Off is permitted only with undisputed or legally established claims. Retention can not assert our customers.
  11. Our people have the right only with the written power of attorney for collection.
  12. Fulfillment and jurisdiction is Kleve. It shall apply German law.